OVERVIEW — NOVEMBER 2012
And the Winner Is ...
Kevin, director of the Cadet Activities Culinary Group at the U.S. Military Academy in West Point, N.Y., is the winner of the second annual NACAS On-Campus Hospitality College Foodservice Excellence Award, presented at the 2012 NACAS Conference in Atlanta.
He oversees 11 different operations, including restaurants, cafés, catering and sports concessions. In total, these facilities serve about 3,000 to 4,000 meals a day and generate annual sales of almost $7 million.
Colleagues and suppliers praised Kevin in letters of recommendation for his dedication to the foodservice profession and his consistent ability to exceed expectations, inspire excellence and satisfy customers. “When Kevin was involved, we were guaranteed mission success,” said Lt. Col. John Nawoichyk, operations officer with the U.S. Corps of Cadets.
Since being named to his position in 1987, Kevin has consistently grown sales and profitability, increasing restaurant sales by more than 600 percent. Recognized for his openness to new concepts, to identify opportunities and take risks, he demands excellence of himself and inspires it in those with whom he works. Described by his colleagues as the epitome of the foodservice professional, Kevin leads by example.
Guided by the motto of the Directorate of Cadet Activities of “All for the Corps,” he even developed a program logo based on that theme and markets it on a wide assortment of items, ranging from pizza boxes, plates, napkins, staff shirts and aprons, all the way to the school's parachute team. He has revamped menus to increase demand, implemented kiosk ordering to improve operations and sponsored outreach events. Among many other initiatives, he co-branded with a major beverage supplier to increase sales at the school's football stadium by 19 percent.
What Kevin has accomplished at West Point is simply incredible. What makes it even more special is that all of the profit raised by his operations goes right back to the students through the Cadet Activities Fund, which pays for programs for the students' extra-curricular clubs, social activities and other events that happen throughout the year, meaning that all of the work he has done, and the improvements he has made through the years, are all carried out with one thing in mind — the well-being of West Point cadets. All of these cadets have volunteered to serve their country, and many of them will be the nation's future leaders.
Kevin was among a number of very high-quality individuals nominated — once again proving to us that the college and university foodservice industry is made up of dedicated and exceptional people. Needless to say, narrowing down the nominees to a single winner was a daunting task.
So congratulations, Kevin, on an honor truly deserved!